Here are some of the questions we're asked the most. Can’t find the answer you need? Just get in touch.
Yes, nobody else will see your scheme unless you share it with them, allowing you to collaborate with other VU.CITY licence holders online. You can also save projects, ensuring you can pick up where you left off when you log back into the platform.
All of the areas in the platform can be downloaded in .dwg format. We have split each city into a grid of 250m x 250m squares and you will shortly be able to select these from within the platform. Until then please contact sales on sales@vu.city and they will be able to provide you access to the required geometry.
We include two areas of 250m x 250m as part of your annual licence, additional areas are available at a reduce cost of £100 per 250m x 250m. Using VU.CITY greatly reduces the requirement to purchase additional geometry so we limit the amount you can purchase to 1 sq km.
Currently you will need to speak to the sales team on 020 3889 7030 or sales@vu.city to add additional licences, we are working to provide this via our online portal soon.
Yes, you are able to pay via invoice for annual subscriptions. Please contact sales at sales@vu.city and they will be able to provide an order form for signature.
Yes, VU.CITY offers free student licences and special course offers to equip the next generation of city makers with the latest visualization functionality to study and assess the impacts of change. Click here to see more.
We add more areas, functionality, data or consents to cities on a weekly basis. Users are prompted to download updates when logging into the platform. Is there an area we don't cover yet - get in touch.